Which forms of payment does The Right Bullion accept?
We accept American Express, Visa, MasterCard, Discover, Bank Wires and check payments, including personal checks, business checks, cashiers checks* and money orders*.
Do you charge any additional fees other than the price listed on the site and shipping?
No! We do not charge any broker or commission fees. All of our employees are salary-based and do not work on commission. We do this to ensure personalized attention to every order, no matter how large or small.
How do I know if my online order went through?
After completing your online order, you will be directed to a final page thanking you for your order along with an order number for your reference. If you are not directed to this page than the order did not complete.
How much do you charge for shipping?
The Right Bullion offers FREE SHIPPING on all orders, regardless of order amount.
How do you ship?
We ship either UPS or USPS. All packages are sent fully insured until the tender of delivery.
What are your Hours of Operation?
- Our website is open for purchases 24 hours a day, 7 days a week, 365 days a year.
- For phone orders, our trading floor is open Monday to Friday 10:00 a.m. to 6:00 p.m. Eastern Standard Time (EST) and
I tried placing an order, but I am not sure if it was accepted?
Unless you receive an order confirmation number, your order did not go through. You may want to try placing the order again, or call us if it is during business hours.
I tried placing an order and I now have a pending transaction on my card. Why?
This occurs when the billing and shipping address do not match, or when a transaction has not been pre-approved by your credit card company. When this occurs you will show a pending transaction on your credit card. However, The Right Bullion does not have any access to your funds. The credit card company will put the funds back on your card within 48 to 72 hours in accordance with their policies.
What happens if I decide to cancel an order?
Due to the constantly changing market, canceled orders are subject to a 5% restocking fee plus applicable market loss. The customer is not entitled to any market gain in relation to a cancelled order.
What if I want to return my coins?
We do have a 3-day Return Policy on certified coins. We do not accept returns on bullion. For more information regarding our return policy, please view our policy page.
Do you accept Personal Checks as payment?
Yes, we accept Check Payments, including personal checks, business checks, cashiers checks* and money orders*.
Can I use my debit card for credit card purchases?
Yes you can. All debit cards used on our site will process as a credit card purchase since they are linked with a credit card provider such as Mastercard and Visa.